Reservations are confirmed upon receipt of a non-refundable deposit, the amount of which is specified in your invoice.
Full payment is required by [Payment Due Date], and failure to make the payment may result in booking cancellation.
Payment methods accepted include Credit/Debit Card, Bank Transfer and Secure online payment link (attracts a charge fee).
Cancellations and Refunds
Cancellation by the client must be made in writing.
The amount of the refund is subject to our cancellation policy, which will be outlined in your booking confirmation.
No refunds will be provided for no-shows or unused services.
Travel Insurance
We strongly recommend that all clients purchase comprehensive travel insurance to protect against unexpected events, cancellations, medical emergencies, and other unforeseen circumstances.
Itinerary Changes
We reserve the right to make changes to itineraries due to unforeseen circumstances, including weather, safety concerns, or other factors.
We will strive to provide alternative activities or accommodations of equal value in the event of changes.
Travel Documents and Health
Clients are responsible for obtaining the required travel documents, such as passports, visas, and health certificates.
Ensure that you are in good health for the trip, and any pre-existing medical conditions must be disclosed.
Liability and Responsibility
ThrillBlaze Africa shall not be liable for any injury, loss, damage, delay, or inconvenience caused by force majeure, acts of nature, or any other unforeseeable events.
We are not responsible for personal property lost or damaged during the trip.
Participation
Clients are expected to follow all safety instructions and guidelines provided by our guides and staff.
Clients must adhere to local laws and customs and treat local communities and wildlife with respect.
Marketing Materials
Images and descriptions in our marketing materials may not always reflect the exact conditions or experiences encountered during travel.
Complaints
Any issues or complaints during the trip must be reported to us as soon as possible to allow for resolution.
Privacy
We are committed to safeguarding your personal information. Our privacy policy is available on our website for your review.
Governing Law
These terms and conditions are governed by the laws of Kenya.
Agreement
By booking a trip with ThrillBlaze Africa, you agree to these terms and conditions.
